Need a hand? Email support@nebari.cc and a real person gets back to you, usually within one business day.
How does the free trial work?
You get full access for the trial period. We only charge when the trial ends, and you can cancel any time before then without being billed.
How do I cancel or change my plan?
Open the app, go to your account settings, and manage the subscription there. Cancelling stops future charges and stays in effect through the end of the current period. You can also email us and we will help.
Can I share a property with family or a caretaker?
Yes. Invite them from the property and choose what they can see. Co-owners share the same records; guests and caretakers get access without seeing the money.
How do I export or delete my data?
You can export your records and delete your account from within the app at any time. Deletion removes your personal data; see the Privacy policy for details.
I have a billing question.
Email support@nebari.cc with the address on your account and we will sort it out.
A fuller help center with step-by-step guides is on the way.